Voilà Nails & Beauty

Las chicas son muy majas, Camila y Angie. Muy profesionales, educadas y divertidas. Llevo yendo desde hace casi dos años así que estoy muy contenta con el servicio que brindan.

If only I could rate more than 5 stars, I would. Having visited various nail shops in multiple countries, I can confidently say Paola is the best nail technician in the world. Her attention to nail care, shaping, and coloring was simply flawless. The last picture shows my nails right before I met her.

Came in for my first appointment today, I needed a fill and wanted a design. Daniella couldn't have been more lovely. She started right on time, was so dillagent in shaping my nails exactly as I had requested and the design came out so beautifully. Muchisimas Gracias Daniella, hasta la proxima!

Entré a pedir información y la chica que estaba me hizo sentir que molestaba. Dándome la información a cuentagotas y diciéndome que en el folleto estaba toda la información. Con malos modos. La atención es tan importante como el servicio.

Disappointing Experience with Scheduling and Services I'm writing to share my recent experiences with this nail salon, which unfortunately have been quite disappointing. I encountered significant issues with appointment management. On one occasion, despite having a confirmed appointment via WhatsApp and arriving on time, I was informed that my booking had been overlooked and another client was already scheduled in my slot. I was then asked to reschedule for a different day, which was quite inconvenient. More recently, I booked what I understood to be a standard pedicure. I received a confirmation for a "basic pedicure" via WhatsApp, but there was no explanation that this service only included nail coloring and that there was a subsequent client booked just 20 minutes later. It became clear during the visit that a full, traditional pedicure required booking a "spa pedicure," a distinction that was not made clear at the time of booking. This lack of clarity regarding service definitions and limitations was frustrating. Overall, I found the staff to be unprofessional and the communication to be lacking. The repeated scheduling errors and the misleading description of services made for a very poor customer experience. I hope the salon can address these issues to improve their service for future clients.

Es mi salón de uñas desde hace más de año y medio. Indiscutible ya para mí. Profesionalidad impecable, trato excelente, calidad en los productos y en la atención, puntualidad exquisita, limpieza sobresaliente. Más que recomendable, es tan difícil encontrar todas estas cosas en el mismo sitio, que desde luego en mí tienen una cliente para siempre. Os animo sin duda a conocerlo, no querréis ir a otro sitio.

Voila es mi lugar de confianza desde hace varios meses, solo puedo decir que es servicio es excelente. Me parece que los precios que tienen valen el servicio. Me he atendido con todas las chicas (Roselin, Stephany y Paola), y las 3 son muy buenas, cualquier que te atienda te hará un buen trabajo.